Website terms & conditions

We are a private limited company registered in England under company number 12335370, and our registered office is at Calder & Co, 30 Orange Street, London, United Kingdom, WC2H 7HF.

You can write to us at our physical office address 44a Floral Street, London, WC2E 9DA, or email us at info@general-index.com.

By using our website, you also agree to abide by our “privacy policy” (available at https://general-index.com/pages/privacy-policy-and-cookies) which tells you about how we use personal data that we collect from you or that you provide to us.

By using our website, you acknowledge and agree that you have read the terms of our privacy policy and you give us permission to use your personal data in accordance with our privacy policy (where we require permission) and you will make sure personal data that you give to us is accurate, correct and, where necessary, kept up to date.

These terms do not apply to the provision of any commodity indexing services or similar services that you may procure from us in the future. Those services will be subject to other terms and conditions made available to you and agreed between us at the time.

We make our website available free of charge and cannot guarantee that our website will always be available or uninterrupted.

We may temporarily or permanently take down our website, or restrict the availability of any part of, or the whole of, our website, and we may do this because it is in our company’s interests, or because it would be in the interests of our users. We will try to give you reasonable notice before we temporarily or permanently take down our website or restrict its availability.

It is your responsibility to make sure you have an internet connection if you want to use our website. If you allow any other person to use our website, including but not limited to, from your equipment or from your account (if applicable), you are responsible for making sure that they have read these terms carefully, including our policies above, and agree to these terms and our policies.

We or our subsidiaries own, or are the licensee of, all intellectual property rights in our website, and any content which includes the available GX commodity price indexes (GX Data) on our website (including third party content on our website), which together we call “the works”. The works are protected by copyright laws and treaties around the world. All such rights in the works are reserved. When we talk about “intellectual property rights”, we mean all copyright, patents, trademarks, trade secrets, trade names, logos, designs and other intellectual property rights in the works, as well as text, images, graphics, designs, layouts, appearances, logos, audio, video and other material appearing on our website.

GX Data is calculated using proprietary methodologies, including the application of expert judgement which is set-out in the relevant GX documentation and maybe modified as appropriate from time to time at GX discretion without any prior notice being required. All rights, interests and title are reserved by GX. Any use of this GX Data is at your own risk and you agree to use this for personal, non-commercial use only.  

GX Data is made available “as is” and GX does not warrant the completeness, accuracy, timeliness, non-infringement or any other feature of the GX Data. All GX Data should be considered as a reference only.

No licence is granted to you in respect of GX Data. Any ad hoc, non-systemic referencing to GX data (“Permitted use”) must credit GX as the source with a link to general-index.com. You acknowledge that any Permitted Use does not grant rights and specifically does not permit you to use GX Data to resell or otherwise commercialise GX Data or to create, settle or issue any financial instruments, products, services or indexes. You will also agree not to disassemble, reverse-engineer, or analyse GX Data. Contact us to discuss any requirement to use GX Data beyond the Permitted Use.

You are not allowed to copy, reproduce, modify, print or download copies of the works for your own personal or business use. You must not use the works for commercial purposes unless you obtain a licence to do so in writing from us or our licensors.

If you breach any of these terms, you must stop using our website and the works immediately, and you must, at our option, either return or destroy any and all copies of the works that you have, or have had, in your possession (including any modified versions of the works that you have created in breach of these terms).

You may link to our website, but you must do so in a way that is fair and legal, does not damage our reputation or take advantage of it. Unless you have our permission to do so, your link must not suggest any form of association, approval or endorsement from or with us. We reserve the right to withdraw your rights to link to our website at any time. You must not frame or include our website on any other website.

When we will be liable to you:

‍We will be liable to you for any loss causing death or personal injury arising from our negligence, or caused by our fraud or fraudulent misrepresentation, or for any other liability that we cannot exclude or limit by law.

‍When we will not be liable to you:

‍We are not responsible for the actions or failed actions of any third party and our liability to you is limited to our actions or failed actions.

To the maximum extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the website or any content on it, whether express or implied.

We will not be liable to you for any loss or damage that was not foreseeable to you and us during your use of our website and that does not flow directly and naturally from our breach. In addition, we will not be liable to you for any loss or damage arising from, or in connection with:

- Your reliance on any of the information on our website;
- Any provision of the Services under these terms and such liability shall be set out in the agreement we have with you that governs the provision of such Services to you; and
- Any virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or any other material from your use of our website (including your use of the information on our website), or any of the websites that link to or from our website, except when this loss or damage is caused by our failure to use reasonable care and skill.

In addition, while using our website for commercial purposes, we will not be liable under any circumstances for any: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; or loss of business opportunity, goodwill or reputation.It is your own responsibility to ensure that any products, services or information available through our website meet your specific requirements.

‍When you may be liable to us:

‍We reserve the right to take any action as we believe is necessary to enforce any legal rights against you arising out of, or in connection with, any unauthorised use of our website and/or any breach of these terms. Such acts by you may give rise to a claim for damages and/or be a criminal offence.

The laws of England & Wales apply to and govern these terms (including the formation of these terms). You and we agree that the courts of England & Wales will deal exclusively with any dispute arising out of, or in connection with, these terms.

The laws of England & Wales apply to and govern these terms (including the formation of these terms). You and we agree that the courts of England & Wales will deal exclusively with any dispute arising out of, or in connection with, these terms.

This data license sets out the key permissions and restrictions of using General Index data.

Download the data license core terms.